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Public Bank Berhad entered into a partnership with Malaysia Airlines Berhad to accept payments for online ticket purchases using FPX which is operated by Payments Network Malaysia Sdn Bhd (PayNet).
The airline’s customers can now purchase their flight tickets, using funds in their current, savings and credit card accounts maintained with Public Bank.
“Through this synergistic tie-up, Public Bank is committed to support Malaysia Airlines Berhad to facilitate its travellers in booking their airline tickets in a seamless and hassle-less process on real-time basis,” said Public Bank’s Managing Director Tan Sri Dato’ Sri Tay Ah Lek during the signing ceremony on 3 February 2020 at MAB Academy, Kelana Jaya.
He added, “Public Bank was the first bank in the country to launch Malaysia’s National QR Standard known as Duitnow QR with PayNet. The Bank is on track to bring more innovative payment solutions to our retail consumers and business clients.”
Speaking at the event, Malaysia Airlines Berhad’ Group Chief Executive Officer, Captain Izham Ismail said, “Malaysia Airlines Berhad is delighted to partner with Public Bank and PayNet to offer customers a convenient way to purchase their flight tickets online and on our app through FPX payment gateway. This partnership proves our commitment towards improving our customer experience with the introduction of easy payment options and also allows us to further expand into the cashless payment segment. Also, customers who opt for this payment method will not incur any additional charges.”
This partnership is in line with Bank Negara Malaysia’s initiative to migrate manual payments to ePayments.

(From left) Payment Network Malaysia Sdn Bhd's Group Chief Executive Officer, Mr. Peter Schiesser, Public Bank's Deputy Chief Executive Officer, Dato' Chang Kat Kiam, Managing Director, Tan Sri Dato' Sri Tay Ah Lek, Group Chief Executive Officer of Malaysia Airlines Berhad, Captain Izham Ismail, Group Chief Marketing and Customer Experience Officer, Ms. Lau Yin May and air crew from Malaysia Airlines Berhad at the signing ceremony event.