Bulletin
Filter by





Public Bank’s aspiration to stay ahead of the pack is further boosted when the Bank continues to be honoured with two new awards as at 22 March 2022. The following are the latest awards and recognitions received by the Bank.
By Global Banking & Finance
By The Asset
By Global Finance
By Reader’s Digest






26 Aug 2022
Public Bank and EcoWorld signed a Memorandum of Understanding (MoU) on 26 August 2022 for a collaboration on green and sustainable development financing.
Under this MoU, Public Bank will offer its Special Sustainable Financing Package for customers to purchase properties developed by EcoWorld which have attained green certifications from Green Building Index, GreenRE and other accreditation bodies.
The signing of the MoU was held at Eco Grandeur, EcoWorld’s largest township which is situated in the emerging Puncak Alam growth corridor in the Klang Valley. Along with Eco Business Park V (EBP V), which is part of EcoWorld’s series of green industrial parks being developed in the same corridor, the combined acreage of the two projects span close to 2,300 acres. Both Eco Grandeur EBP V projects are funded by Public Bank, EcoWorld’s financing partner right from the beginning in 2016. EcoWorld also took this opportunity to host a township tour for Public Bank’s representatives.
Tan Sri Dato’ Sri Dr. Tay Ah Lek, Managing Director and Chief Executive Officer of Public Bank signed the MoU with Dato’ Chang Khim Wah, Executive Director, President and Chief Executive Officer of EcoWorld. The signing was witnessed by Dato’ Chang Kat Kiam, Deputy Chief Executive Officer of Public Bank and Mr. Liew Tian Xiong, Executive Director, Deputy President and Deputy Chief Executive Officer of EcoWorld, in the company of other senior officers of both parties.
The collaboration presents a good opportunity for Public Bank and EcoWorld to jointly promote green building agenda and be part of the global climate solution for a sustainable planet.
The Special Sustainable Financing Package forms part of the Bank’s green initiatives to encourage individuals and businesses to reduce their carbon footprint and pursue sustainability.
The package covers the financing of residential and non-residential properties under Public Bank’s Green 5HOME Plan and Green SWIFT Plan respectively. Attractive features offered include preferential pricing, fast lane approval and a financing option for customers who wish to purchase eco-friendly and energy efficient appliances, fixtures and fittings to enhance the sustainability elements of their properties.
Tan Sri Tay in his speech stated the Bank’s commitment to achieve carbon neutrality by 2030 and net zero by 2050 besides mobilising RM40 Billion in ESG friendly financing by 2025 including making green building financing more accessible to customers.
Meanwhile Dato’ Chang Khim Wah said that Public Bank is certainly making good its pledge to be a catalyst for meaningful change as part of its efforts to reach net-zero by 2050.
To reflect EcoWorld’s long-term sustainability aspirations, a detailed Sustainability Framework was established for both Eco Grandeur and EBP V from the outset. This Framework serves as a guide on the steps to be taken to fulfil EcoWorld’s vision for sustainable development and the establishment of a sustainable society.
At the earliest stage, the gaps and needs of the site were analysed. These include issues faced by the local and surrounding communities and how they can be improved and mitigated. Value creation was accelerated and enhanced via judicious infrastructure investment and sustainable master planning, with potential for much further growth as these two complementary projects continue to progress and mature.
From an environmental standpoint, biodiversity processes and patterns were also studied and taken as bio-indicators to drive the master planning effort which seeks to harmonise the built environment with nature. Town parks, pocket and linear parks, waterways and waterbodies were created and reconfigured to enable the natural flora and fauna of the site to thrive.
Social justice issues were also addressed when Eco Grandeur successfully completed and handed over 987 landed units to the original settlers of the land who had waited for more than 20 years for their dream homes, following the abandonment of the project by the previous developers.
Tan Sri Tay highlighted that while the property sector is an important contributor to the nation’s gross domestic product, studies showed that the sector drives almost 40% of global carbon emissions, making it central to global climate change mitigation efforts.
“This MoU signing is a step in the right direction as EcoWorld is addressing the sector’s climate impact through the conceptualisation, design and construction of many sustainable projects in the country, including in Klang Valley, Johor and Penang. EcoWorld’s vision of ‘Creating Tomorrow & Beyond’ encapsulates its core value of pursuing sustainability in its business strategies and development projects. In particular, the Group’s flagship projects of Eco Grandeur and EBP V will transform the Puncak Alam landscape into a sustainable and thriving community,” said Tan Sri Tay.
Chang recorded his appreciation to Public Bank for their faith in EcoWorld when they worked on the site which had been abandoned for close to two decades.
“Today, less than six years since we first acquired the lands in 2016, the entire corridor where Eco Grandeur and EBP V are situated has become a thriving residential, commercial and industrial hub,” he concluded.

From left: Dato’ Chang Kat Kiam, Tan Sri Tay Ah Lek, Dato’ Chang Khim Wah, and Mr. Liew Tian Xiong
5 Sep 2022
Public Bank and Sunway Integrated Properties Sdn Bhd (Sunway Property) signed a Memorandum of Understanding (MoU) to collaborate on property financing for green and sustainable development projects.
Public Bank’s Managing Director and Chief Executive Officer, Tan Sri Dato’ Sri Dr. Tay Ah Lek said with this MoU, customers who purchase green-certified properties for both residential and non-residential properties developed by Sunway Property will get to enjoy Public Bank’s Special Sustainable Financing Package.
“Through this special package, customers will get to enjoy preferential pricing, fast lane approval and a financing option for customers who wish to purchase eco-friendly and energy efficient appliances, fixtures and fittings to further enhance the sustainability elements of their properties,” said Tan Sri Tay during the signing ceremony.
The MoU was signed with Sunway Property’s Managing Director, Ms. Sarena Cheah, in the presence of senior officers of both parties on 5 September 2022 at Menara Public Bank, Kuala Lumpur.
Tan Sri Tay said that this MoU is a momentous occasion aligned with Public Bank's sustainability mission to pursue Climate Action and contribute towards global climate solutions. "In line with Public Bank's commitment to be carbon neutral by the year 2030 and net-zero by 2050, the Bank will be mobilising RM40 billion in ESG-friendly financing by 2025, including making green building financing more accessible to customers", Tan Sri Tay added.
As the leading property financier in the country with a strong market share of 20.5% and 33.8% respectively in residential and non-residential properties financing as of June 2022, Tan Sri Tay said, “Public Bank is certainly well positioned to encourage green property ownership in the country.”
Expressing her support and enthusiasm of the MoU, Ms. Sarena Cheah in her speech said that the signing marks a milestone in both companies’ journey together towards a carbon-neutral Malaysia.
“We are confident that with this collaboration, we can synergise our strengths and deliver value to the larger community as well as drive the 2030 Agenda forward. We look forward to working with Public Bank to do well by doing good,” she concluded.
Sunway Property, in alignment with the Sunway Group, has set five ESG goals with 19 targets to fully support Malaysia’s transition to a low-carbon, climate-resilient economy by 2030, with sights set on net zero by 2050.
The first of these goals is to drive the transformation of Sunway Property’s developments into low-carbon, sustainable cities and aims to reduce emissions, achieve a set of resource efficiency targets, divert waste into landfills and certify industrial and construction sites amongst others, by 2030.

From left, Dato’ Chang Kat Kiam, Deputy Chief Executive Officer, Public Bank, Tan Sri Dato’ Sri Dr. Tay Ah Lek, Managing Director and Chief Executive Officer, Public Bank, Ms. Sarena Cheah, Managing Director, Sunway Property and Mr. Chong Sau Min, Senior Executive Director, Sunway Property during the MoU signing ceremony
6 Oct 2022
Malaysia My Second Home Consultants Association (MM2HCA) organised the MM2HCA National Workshop on 6 October 2022 at Avante Hotel, Petaling Jaya.
Public Bank participated in the workshop by setting up a booth at the event. Staff from International Business Unit, Financial Institutions Department as well as Damansara Utama Branch manned the booth and were on hand to promote and attend to queries related to Public Bank’s MM2H Pre-Opening of Deposit Account Services, Red Carpet Banking Membership, RCB Exclusive Invitation and Referral.
Honourable guests include representatives from Ministry of Home Affairs, Immigration Department of Malaysia, Royal Malaysia Police, Ministry of Tourism, Arts & Travel Council and Tourism Malaysia were present during the workshop.
There were about 200 MM2H Agents including committee members nationwide attended the workshop in aim to upgrade and enhance their skills, knowledge and professionalism after two years of hiatus due to COVID-19 pandemic.
The session was fruitful and engaging to all the participants. As a token of appreciation, MM2HCA presented a memento to Public Bank for sponsoring the Technical Handbook Advertisement Programme and its continuous support for the workshops that they have been organised.

Mr. Anthony Liew, MM2HCA President presenting the memento to Mr. Tan Sen Fong, Public Bank International Business Unit at the workshop
26 Sep 2022
The five key measures to combat scams announced by the Governor of Bank Negara Malaysia, Tan Sri Nor Shamsiah binti Mohd Yunos at the Financial Crime Exhibition 2022 held on 26 September 2022 will effectively raise the level of online banking security.
Tan Sri Dato’ Sri Dr. Tay Ah Lek, Managing Director and Chief Executive Officer of Public Bank said that the Bank will continue to emphasise on banking security for customers to ensure that all customers can conduct their online banking transactions in a secure and safe environment.
Public Bank has taken further steps to address the rising trend of frauds and scams including providing 24 hours assistance to customers via its Case Management Unit. “The unit is staffed with specially trained and experienced staff to provide the necessary and timely assistance to affected customers. As time is of the essence, Public Bank’s staff will be available to assist you 24/7,” Tan Sri Tay said.
Upon receiving a fraud or scam report, access to the customer’s PBe Internet Banking and PB engage Mobile Banking will be terminated immediately. This will prevent further unauthorised transfers while the Bank expedite recovery of stolen funds.
To further empower customers, since March this year, customers can also self-deactivate their access to PBe Internet Banking and PB engage Mobile Banking under such circumstances via the PBe login page. Reactivation can only be done at the branch or by the staff at the Case Management Unit with the necessary verifications.
Staying vigilant is vital and Public Bank has also stepped up its efforts to protect customers’ accounts by introducing a series of counter measures in its fraud detection and prevention system based on the evolving modus operandi of frauds and scams. The system will flag out suspicious and abnormal transactions performed on customers’ account and they are constantly reviewed to determine the effectiveness. Customers transferring to any new beneficiary via PBe and PB engage will also be prompted with a warning message to alert customers to be extra cautious before proceeding with the transfer.
In addition, Public Bank has deployed a more secure authentication method via mobile app security token known as PB SecureSign (PBSS) on the PB engage Mobile Banking since August 2020 that can counter one of the fraud tactics by scammers using the Android Package Kit (APK).
The PBSS can only bind to one mobile device with a stringent activation process where customers who have registered PBSS on their PB engage are required to activate it via Branch, ATM or by contacting PBe Customer Support.
Public Bank will also enable transaction approval via PB SecureSign app (PBSS) for PBe Internet Banking by October 2022. Similar to PB engage, customers with PBSS activated can approve transactions in a more secure authentication method. This will replace the PBe Authentication Code (PAC) via SMS which will eventually be phased out.
Since 2017, Public Bank has maintained a record of about 100,000 reported mule accounts of the industry. Based on this mule database, for the first half of 2022, approximately 500,000 of our customers’ accounts were prevented and saved from the attempted fraudulent transfers of close to RM900 million to these mule accounts.
Public Bank is fully committed to work steadfastly with all parties to combat this security threat and has also embarked on intensive education efforts to keep customers updated of the latest trend and evolving modus operandi of frauds and scams happening.
These education efforts also include raising customer awareness on the importance of being vigilant at all times by NOT clicking on UNKNOWN links, safeguarding their privacy and banking information, being careful with suspicious apps before installing them to ensure that their devices remain secure at all times and other precautions needed to safeguard customers from frauds and scams.

Tan Sri Dato’ Sri Dr. Tay Ah Lek
Managing Director and Chief Executive Officer of Public Bank
3 Nov 2022
Public Investment Bank Berhad (PIVB) had signed an Underwriting Agreement with DS Sigma Holdings Berhad (DS Sigma) for its Initial Public Offering (IPO) in conjunction with its intended listing on ACE Market of Bursa Malaysia Securities Berhad in early 2023.
The Agreement was signed on 3 November 2022 at Menara Public Bank by Mr. Lee Yo-Hunn, Chief Executive Officer of PIVB and Ms. Lucille Teoh, Managing Director of DS Sigma.
DS Sigma is an established packaging solutions provider with over 20 years of track record while PIVB is the Principal Adviser, Sponsor, Sole Underwriter and Sole Placement Agent for the IPO exercise.

Mr. Lee Yo-Hunn, CEO of PIVB (right) and Ms. Lucille Teoh, MD of DS Sigma during the Signing of Underwriting Agreement ceremony
14 Nov 2022
Public Bank’s wholly-owned subsidiary, Public Mutual, announced the appointment of its new Chief Executive Officer (CEO), Mr. Chiang Kang Pey. His appointment as CEO following the retirement of Ms. Yeoh Kim Hong, who had held the position for the last 15 years.
Mr. Chiang assumed the role of Deputy Chief Executive Officer (DCEO) in October 2021. Prior to being appointed as the DCEO, Mr. Chiang was the General Manager of Equity Portfolio Management. He has also served as the designated fund manager of selected equity funds with Public Mutual since 2006.
Mr. Chiang is also a Chartered Financial Analyst charterholder. He holds a Master of Financial Management (Dean’s Honour List) degree from the Rotterdam School of Management, Erasmus University in the Netherlands, and a Bachelor of Economics in Accounting from Monash University in Australia.

Mr. Chiang Kang Pey, the new CEO of Public Mutual
30 Nov 2022
Public Bank announced that the Public Bank Group posted a pre-tax profit of RM6.31 billion and net profit attributable to shareholders of RM4.41 billion for the first nine months of 2022.
Tapping on the growing economy, the Public Bank Group’s pre-tax profit improved by 13.5% for the first nine months of 2022, compared with the corresponding period in 2021. Net profit attributable to shareholders grew by 3.0% after taking into account the one-off impact of prosperity tax.
The Board of Directors declared a second interim dividend of 4.0 sen per share, which resulted in a total dividend payout of RM776.4 million. The second interim dividend was paid on 23 December 2022 based on the dividend entitlement date of 15 December 2022.
Loans and Deposits Businesses
As at the end of September 2022, the Public Bank Group’s total loans expanded at an annualised rate of 5.8% to RM373.6 billion. Domestic loans grew at an annualised rate of 5.2% to RM347.8 billion, mainly supported by residential properties and hire purchase financing which expanded at an annualised rate of 7.4% and 9.9% respectively.
The Public Bank Group’s liquidity and funding structure remained healthy and supportive of its lending activities, with gross loan to fund and equity ratio of 81.3% as at 30 September 2022.
Non-Interest Income
The Group’s unit trust business through its wholly-owned subsidiary, Public Mutual registered a pre-tax profit of RM580.4 million in the first nine months of 2022, contributing 45% to the Group’s non-interest income. As at end-September 2022, Public Mutual continued to capture a large retail market share of 34.4%, with a total of 179 unit trust funds and total assets under management of RM88.7 billion.
Cost Management
Overhead expenses increased by 6.3% in tandem with the resumption of economic activities. Notwithstanding this, the Public Bank Group continued to be the most cost efficient bank in the domestic banking industry, with the lowest cost-to-income ratio of 32.6% in the first nine months of 2022.
Amid the high inflationary pressure, sustaining a high level of cost efficiency remains a competitive edge enabling the Group to continue implementing strategic plans to achieve business growth. The Group will continue its strategic investment in digital transformation and staff development to further strengthen long term productivity and business sustainability.
Asset Quality
As at end-September 2022, the Public Bank Group sustained a low gross impaired loans ratio of 0.3%, significantly lower than the domestic banking industry’s average gross impaired loan ratio of 1.8%.
Overseas Operations
The Public Bank Group’s overseas operations contributed 7.6% to the Group’s profit, mainly attributed to its Hong Kong and Indochina operations.
The Group continues to see good business opportunities in Indochina, particularly in Vietnam. In the first nine months of 2022, Public Bank Vietnam’s profit grew favourably by 13.4% as compared with the corresponding period last year.
Capital and Liquidity Position
As at the end of September 2022, the Group’s common equity Tier 1 capital ratio, Tier 1 capital ratio and total capital ratio stood at a healthy level of 14.0%, 14.0% and 17.1% respectively, after deducting the second interim dividend. The Group’s liquidity coverage ratio also remained stable at 123.2%.
Underpinned by its prudent approach in managing its financial resources, the Group continues to maintain a healthy balance sheet. This enables the Group to continue driving business growth despite the uncertainties in the operating environment.
Group’s Prospects
The Malaysian economic growth gains further momentum as the nation continues its post-pandemic recovery. While external trade is expected to moderate amidst a slower global economic growth, domestic demand continues to support economic expansion, with the job market and income prospects improving.
However, downside risks remain stemming from inflationary pressure, lingering supply chain disruptions, global monetary policy tightening and geopolitical tensions which could further weigh on the global economy.
The Public Bank Group will remain vigilant to the uncertainties and challenges. The Group will continue to build business resilience by maintaining healthy capital position, preserving asset quality, further strengthening its risk management capabilities and upholding sound corporate governance practices.
As the Group continues to leverage on its core banking business to grow its business, the Group will remain agile in strategy implementation to capture any business opportunities arising from the economic recovery and evolving business landscape.