A+ A A-
Between :
Public Bank Recognised for its Contribution in e-Payments
FOR IMMEDIATE RELEASE

18 April 2022
 
Public Bank Recognised for its Contribution in e-Payments

Public Bank Berhad’s commitment towards the nation’s e-payment ecosystem is recognised once again with the two awards - The Best MyDebit Bank and Best MyDebit (Acquirer – Bank) awarded during the Malaysian e-Payments Excellence Awards (MEEA) 2022.
 
MEEA is organised annually by Payments Network Malaysia Sdn Bhd (PayNet) to recognise outstanding achievements of banks, businesses and government agencies that have contributed significantly towards excellence, innovation and growth of e-payments in Malaysia.
 
Having won multiple e-payment awards throughout the years consistently, Public Bank is recognised for its efforts and taking The Best MyDebit Bank in Malaysia award for instance, was awarded to Public Bank for the sixth consecutive year.
 
PayNet, which is the nation’s network and shared central infrastructure provider for Malaysia’s financial markets, in its congratulatory letter said: “Public Bank’s commitment and holistic efforts to drive usage, acceptance, reliability, customer engagement and experience have made a significant impact in propelling e-Payments in Malaysia to greater heights.”
 
Ensuring customers’ banking needs are met through the use of e-payment systems is part of Public Bank’s digitalisation initiatives focusing on customers’ convenience while ensuring security of its products and services.

Public Bank’s commitment to service excellence is seen with the uninterrupted service throughout the various movement restrictions due to the COVID-19 pandemic and this commitment continues with the gradual economic recovery, elevating customer experience further in the new normal.

As the first bank in Malaysia to accept cross border QR payments from Thailand and Indonesia, Public Bank remained at the forefront of e-payments services with this timely offering as it also helped to curb the spread of COVID-19 by reducing physical contact between buyers and traders.
 
This service continue to remain relevant with the opening of international borders where travellers from Thailand and Indonesia can opt to make payments to participating PBe QR merchants using their respective home country’s bank accounts.
 
This is further supported with Public Bank’s latest secured online payment solution – DuitNow Online Banking/Wallets launched early this year to further support the growing needs of a cashless economy.
 
DuitNow Online Banking/Wallets supports merchants in facilitating real-time payment acceptance via both online banking and eWallets and is a step forward by creating a more seamless payment experience involving various gateways, something that customers will appreciate.
 
Public Bank will continue to provide full support to boost the country’s migration to electronic payments by launching more e-Payment initiatives while continuously enhancing its digital banking platform.
 
In addition, Public Bank recognises the need for businesses to transform and digitalise their business operations in order to thrive in the new normal and supporting businesses in their digitalisation journey, Public Bank offers its corporate customers with the PB enterprise Digital SME Assist Program.
 
Through this exclusive collaboration with various digital partners with expertise in the fields of accounting, human resource management, telecommunications and others, Public Bank’s corporate customers can enjoy exclusive privileges ranging from discounts and rewards on various digital business solutions. Corporate customers will also be able to stay up to date with the latest development of the industry with a series of webinars.
 
Hence with a holistic approach to support its customers, Public Bank continues to offer services that would assist its corporate customers to accelerate their growth by enhancing their digital capabilities in tandem with their business expansion.
 
To find out more, customers are welcomed to visit any of Public Bank’s branches, log on to the website at www.pbebank.com or call the toll free phone at 1-800-22-9999 during normal working hours. Terms and conditions apply.
(07)-MEEA-Award.jpeg

* * * * * *
Public Bank and Carsome Sign MoU for Car Financing Collaboration
FOR IMMEDIATE RELEASE
 
18 March 2022
Public Bank and Carsome Sign MoU for Car Financing Collaboration
 
Public Bank and Carsome officially signed a Memorandum of Understanding (MoU) for greater business collaborations on 18 March 2022 at Menara Public Bank, Kuala Lumpur.
 
The agreement was inked by Public Bank’s Managing Director/Chief Executive Officer, Tan Sri Dato’ Sri Tay Ah Lek and Carsome’s Co-Founder and Group Chief Executive Officer, Eric Cheng Kee Choon.
 
With this MoU, the Bank will be able to provide stock-financing and end-financing arrangement for the vehicles to its member Car Dealers and individual purchasers who have won the bids through Carsome online platform, as well as to extend wholesome financial products/services to Carsome’s customers.
 
According to Tan Sri Tay Ah Lek, Public Bank through this collaboration aims to offer comprehensive financial services solution namely PB Current Account, PB Enterprise, Cash Management and Credit Card Merchant Service with preferential terms to Carsome and its member Car Dealers.
 
Tan Sri Tay Ah Lek said, “This synergistic collaboration is in line with Bank Negara Malaysia’s initiatives to accelerate the digitalisation of financial services, which include supporting the overall development of a dynamic fintech ecosystem in Malaysia. This collaboration will enable Public Bank to interface with Carsome’s online platform to provide a more efficient and seamless vehicle financing delivery system, thus further reducing processing time as well as minimising physical documentation for the financing of successful bidding of vehicles. Through this collaboration, Public Bank is confident to further improve our market share in the vehicle financing segment”.
 
“Being a leading financier in the automobile industry, Public Bank’s strong infrastructure will bring mutual benefits to this new relationship with Carsome. And Carsome will be able to leverage on our wide network of branches and HP Centres which are strongly supported by the trust in our PB Brand to extend market acceptance of its platform,” added Tan Sri Tay.
 
Public Bank is committed to support Malaysia’s transformation to digitalisation and will continue to initiate new or improve existing efforts in the future.
 
Eric Cheng, Carsome Co-founder & Group CEO said, “We are thrilled to be working with Public Bank, an established banking institution in Malaysia to offer financing solutions to our customers and dealer-partners. Our vision has always been to create an end-to-end integrated online used vehicle ecosystem; our partnership with Public Bank brings us one step closer to that, as we are able to give more financing options to our customers and dealer-partners when they transact with us.”

Carsome is Southeast Asia’s largest car e-commerce platform with operations across Malaysia, Indonesia, Thailand and Singapore. The company provides end-to-end solutions to consumers and car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.
 
KHA_0549_E.jpg
Tan Sri Dato’ Sri Tay Ah Lek (second from the right) exchanging the MoU with Eric Cheng (second from the left) witnessed by Dato' Chang Kat Kiam (right) and Aaron Kee (left)

* * * * *
Planning for Your Children's Future Starts with Public Bank
FOR IMMEDIATE RELEASE
 
15 March 2022
Planning for Your Children’s Future Starts with Public Bank
 
Public Bank has recently rolled out the PB Alpha Edu and the PB Journey Mobile Application.  These two innovative financial solutions were developed exclusively with the aim at helping parents plan ahead towards providing their children with financial security.
 
The PB Alpha Edu, a non-participating insurance plan with investment-linked features serves as an education fund while covering death and total and permanent disability (TPD).
 
Distributed by Public Bank and underwritten by AIA Bhd., the plan has a maturity benefit when the child reaches age 21.  Parents will appreciate the benefits of this plan where the premium paid since its inception will be harvested when their children begins their tertiary education. In the event if parents met with unfortunate events, they can prepare for such circumstances by adding the PB Education Protector Rider where their children will receive yearly income benefit while adding additional premium waiver riders will keep the PB Alpha Edu policy active without the need for premium payment for the remainder of the policy years.
 
The PB Journey App was designed to help parents teach their children good money habits or instill “Wisdom In Saving Early” (WISE) in a fun interactive way.
 
Through the learning modules, children can learn the value of money and how to be financially responsible under the guidance of their parents.  They can set their financial goals and be rewarded when the goals are achieved.  The earlier parents learn the advantage of teaching money management lessons to their children, the more financial savvy their children will come to be, a crucial life skill to provide for a child.
  
The PB Journey App, a digital banking product provides a seamless access to the Public Bank’s WISE Savings Account, which is open to all children below 18 years old with a minimum of RM1 deposit to enjoy attractive interest rates.  Another new added feature targeted to be launched in the first half of this year is the DuitNow QR payment services in the PB Journey App where children can also spend and keep track of their pocket money.
 
To find out more, customers are welcomed to visit any of our PBB branches, log on to PBB website at www.pbebank.com or call our toll free phone at 1-800-22-9999 during normal working hours. Terms and conditions apply.
 
EN5Mar2022PR.jpg

 * * * * * *
Public Bank Remains Proactive in Supporting the Nation’s Post Pandemic Recovery
FOR IMMEDIATE RELEASE
 
7 March 2022
Public Bank Remains Proactive in Supporting the Nation’s Post Pandemic Recovery
 
Amid the ongoing significant disruptions brought about by the COVID-19 pandemic, Public Bank has continued to prioritise supportive measures to help its customers and the community to navigate the prevailing challenges.
 
“Public Bank has been proactive in providing support to its customers since the beginning of the pandemic and will continue to provide repayment assistance to those affected by the pandemic while supporting the nation’s economic recovery,” said Public Bank Managing Director and Chief Executive Officer, Tan Sri Tay Ah Lek.
 
In this highly challenging operating environment, Public Bank’s financial resilience and solid foundation built over the years have enabled the Bank to continue serving the nation.
 
Ongoing Assistance for Customers Affected by the Pandemic and Floods
 
As at the end of 2021, about 438,000 customers with total loans of about RM83 billion have received COVID-19 repayment assistance to manage their debt burden. Public Bank has consistently reached out to its customers to ensure that those in need of financial assistance receive the necessary help. The Bank has also set up various engagement channels, such as digital platforms and special repayment assistance helpdesk lines to provide more efficient assistance to affected customers and to keep them promptly updated with the various repayment assistance available.  
 
Repayment assistance is not limited to only customers affected by the pandemic but also for customers who experience unfortunate events, such as floods.
 
Recently, severe floods in several states in the country has affected many livelihoods. Public Bank has remained committed to provide relief to help the affected customers to weather their financial difficulties. Since 2016, the Bank has approved flood moratorium of about RM2.5 billion for close to 13,000 customers. The Bank is fully committed to continue providing relief to its customers whenever the need arises.
 
Providing Support to the Backbone of the Economy

Small and medium sized enterprises (SMEs), which is known to be the backbone of the economy, continue to receive undivided attention from Public Bank.

Public Bank is one of the major financiers supporting SME growth. As at the end of 2021, the Bank’s domestic SME financing portfolio stood at RM67.9 billion with a market share of about 21%.

Public Bank’s support for the SMEs remains unwavering during the COVID-19 pandemic where about RM3.4 billion of financing has been approved under special schemes initiated by the Government and Bank Negara Malaysia (BNM), benefiting more than 17,000 SMEs during this unprecedented period.

“Every single ringgit of financing that goes to SMEs will have a high multiplier effect, from the purchase of raw materials to paying employees’ salaries and eventually contributing taxes to the Government. Public Bank, as one of the main SME financiers in the country, will continue to provide financing access to SMEs in support of the nation’s economic recovery,” Tan Sri Tay said.

Promoting Greater Financial Inclusion For Households

As the largest financier of residential property in the country, Public Bank has over the years been consistently supporting home ownership, particularly affordable housing for the mass market.
 
Since 2016, Public Bank has approved more than RM35 billion for the financing of residential property costing below RM450,000.
 
The Bank’s effort in supporting affordable housing remained unfaltering during the pandemic, with more than RM7.7 billion loans approved for 27,000 customers in 2021 to support them to own a home. During the year, about 57% of the Bank’s newly approved housing loans was for the purchase of property costing RM100,000 to RM500,000.
 
Holistic Approach in Contributing to the Nation’s Economic Recovery
 
As a responsible corporate citizen, Public Bank has been consistently contributing taxes as well as providing consistent dividend payout to its retail investors and institutional investors such as the Employees Provident Fund.
 
Throughout the years, these have created value for its stakeholders through income generation with various spillover and multiplier effects, stimulating the economy and supporting employment in the process.
 
Going forward, Public Bank is fully committed to further strengthen its role as a financial intermediary contributing to the nation’s development.
 
“Public Bank is fully supportive of BNM’s Financial Sector Blueprint 2022-2026. Guided by the three broad themes under the Blueprint, “Finance For All”, “Finance For Transformation” and “Finance For Sustainability”, Public Bank aims to further propel its strength in banking to support the nation’s economic transformation and strengthen financial well-being for households and businesses, while accelerating the transition to a greener economy,” Tan Sri Tay said.
 
* * * * *
Public Bank First Bank to Launch DuitNow Online Banking/Wallets
FOR IMMEDIATE RELEASE
 
28 February 2022
Public Bank First Bank to Launch DuitNow Online Banking/Wallets
 
Public Bank Berhad launched a new secured online payment solution – DuitNow Online Banking/Wallets in January this year to further support the growing needs of a cashless economy.
 
DuitNow Online Banking/Wallets supports e-commerce and m-commerce merchants in facilitating real-time payment acceptance via online banking and eWallets through simple redirection. This is a step forward and enhances existing payment gateways whereby customers can experience a more seamless cart to checkout journey all in one place.
 
Public Bank Managing Director and Chief Executive Officer, Tan Sri Tay Ah Lek said Public Bank had always put customers and the society first in everything it does.
 
“Providing the latest service in line with customers’ demand for convenience and security, Public Bank also prioritises Environmental, Social, and Governance (ESG) efforts by providing greater financial inclusion for the unbanked in addition to enabling online merchants to easily accept payments in real-time through this new, cost-effective, and secure online payment solution,” Tan Sri Tay said.
 
With real-time debiting via payer’s Online/Mobile Banking account or eWallet and direct crediting into merchant’s account maintained by the banks, it is designed to meet the needs of and benefit both small and large businesses.
 
Peter Schiesser, the Group Chief Executive Officer of PayNet said, “Payments made using internet/mobile banking have witnessed a dramatic upsurge in the last 2 years. With this in mind, DuitNow Online Banking/Wallets was designed to elevate the user experience through a more seamless checkout process with the option of application-to-application payment redirection which significantly reduces payment friction and cart abandonment.”
 
DuitNow Online Banking/Wallets is operated by PayNet (Payments Network Malaysia Sdn. Bhd.), the national payments network and shared central infrastructure for Malaysia’s financial market. This new service will extend PayNet’s DuitNow ecosystem to include other digital wallets while maintaining compatibility with participating financial institutions.
 
Businesses can find out more about DuitNow Online Banking/Wallets service by approaching the nearest Public Bank Berhad branch for any assistance or email to cms@publicbank.com.my.

DuitNow-PR-E.jpg

* * * * * *
 
Public Bank Group Posted Net Profit Of RM5.66 Billion For 2021 And Declared Second Interim Dividend Of 7.7 Sen
FOR IMMEDIATE RELEASE
 
25 February 2022
 
Public Bank Group Posted Net Profit Of RM5.66 Billion For 2021 And Declared Second Interim Dividend Of 7.7 Sen

Tan Sri Dato’ Sri Dr. Teh Hong Piow, the Founder, Chairman Emeritus, Director and Adviser of Public Bank announced that the Public Bank Group recorded a pre-tax profit of RM7.37 billion and net profit of RM5.66 billion in 2021, compared to RM6.29 billion and RM4.87 billion respectively in 2020.

Tan Sri Teh commented, “The Public Bank Group’s sound fundamentals and business strengths in its core lending and deposit business continued to support the Group’s financial performance.”

The improved profit growth in 2021 was also attributed to the low base effect in 2020 when the COVID-19 unprecedentedly caused public health crisis which led to closure of most economic activities.

However, in 2021, the operating environment remained extremely challenging due to the prolonged COVID-19 pandemic and the emergence of new variants. Rising inflationary pressure and the unexpected flash floods in several states in Malaysia at the year end had posed further headwinds to the economic condition. These prevailing economic challenges continued to weigh on the Group’s profit performance with its net profit growing by a subdued 1.4% in the fourth quarter of 2021, as compared to the third quarter of 2021.

“Despite the challenges in 2021, the Public Bank Group was able to steer through the difficult year with sustained balance sheet strength. The Group continued to demonstrate its resilience with net return-on-equity of 12.4% and efficient cost-to-income ratio of 31.6%,” Tan Sri Teh said.  

With that, Tan Sri Teh is pleased to announce that, “The Board of Directors is declaring a second interim dividend of 7.7 sen per share. The second interim dividend will be paid on 22 March 2022 based on the dividend entitlement date of 14 March 2022. Together with the first interim dividend of 7.5 sen per share, the full year dividend for 2021 amounts to 15.2 sen. This represents a total dividend payout of RM2.95 billion or 52.2% of the Group’s net profit for 2021.”
 
Continued Expansion in Loans and Deposits

For 2021, the Public Bank Group achieved total loans growth of 3.6% to RM358.0 billion. Domestic loans grew by 3.4% to RM334.6 billion. Domestic loans growth was mainly supported by lending for residential properties, hire purchase and small and medium enterprises (SMEs). However, the increase in total loans was partially offset by the moderation in corporate loans arising from large repayment from certain corporate customers.

In terms of funding, the Group’s total customer deposits grew by 4.0% to RM380.4 billion. Domestically, total customer deposits grew by 4.5% to RM352.6 billion. The Group’s low cost savings and demand deposits had shown particular strong growth of 11.7%, which had contributed positively to the Group’s net interest margin.

Tan Sri Teh said, “The Group was able to achieve continued loans and deposit growth, amid the highly intense competition in the market. As at the end of December 2021, the Group’s funding position remained stable with gross loan to fund and equity ratio of 80.0%.”

Continued Support from Non-interest Income

Non-interest income was lower by 7.3% owing to the reduction in investment income amid a volatile market in 2021. However, the continued expansion in unit trust business as well as fee and commission income, which grew by 18.1% and 13.2% respectively in 2021, continued to complement the Public Bank Group’s profitability.

Tan Sri Teh highlighted, “The Public Bank Group’s unit trust business, undertaken by its wholly-owned subsidiary, Public Mutual, registered a commendable pre-tax profit growth of 22.8% in 2021, as compared to 2020. As at the end of December 2021, Public Mutual managed a total of 177 unit trust funds with assets under management increasing by 4.3% to RM104.6 billion, capturing a large retail market share of 34.6%.”

Efficient Cost Management

The Public Bank Group remained vigilant in cost management. In 2021, the Group recorded a marginal increase of 1.4% in overhead expenses.

Tan Sri Teh said, “The Public Bank Group continues to pursue its cost optimisation strategy by focusing on optimising discretionary spending, concentrating on developing its talent pool as well as building digital solutions that improve customer experience and operational efficiency. On the back of the continued income growth, coupled with cost discipline, cost-to-income ratio remained at an efficient level of 31.6%, as compared to the domestic banking industry’s average of 42.8%.”

Resilient Asset Quality

On asset quality, Tan Sri Teh commented, “The Public Bank Group’s gross impaired loans ratio remained stable at 0.3% as at the end of December 2021. As the economy remained uncertain, the Group continued to be prudent on building preemptive provisions. Loan loss coverage ratio further strengthened to 360.7%, significantly higher as compared to the banking industry’s loan loss coverage ratio of 129.0%. Meanwhile, loan loss coverage ratio inclusive of regulatory reserves further increased to 383.2%.”

Assistance for Customers Affected by the Pandemic and Floods

With the COVID-19 pandemic heavily weighing on the economy, the Public Bank Group has implemented various flexible relief assistance packages to assist individuals and businesses who face repayment constraints since 2020. These relief assistance packages include loan moratorium, as well as the Targeted Repayment Assistance (“TRA”) and the Expanded Targeted Repayment Assistance (“ETRA”). The TRA and the ETRA are offered in various flexible packages to suit the needs of different customers with varying financial conditions. Further, the Group also actively participates in the Financial Management and Resilience Programme, a comprehensive repayment relief programme launched in collaboration with Agensi Kaunseling & Pengurusan Kredit (“AKPK”) which offers longer-term repayment assistance and financial management assistance to borrowers to overcome their financial difficulty.

The Group is also a participating financial institution for special financing schemes initiated by the Government and Bank Negara Malaysia, such as the Special Relief Fund, Micro Enterprises Facility and Targeted Relief and Recovery Facility, to financially assist SMEs who need additional funds for their businesses amid the pandemic challenges.

Tan Sri Teh added, “As at the end of December 2021, about RM83.4 billion of domestic loans have been approved under the Repayment Assistance Programmes, benefiting nearly 438,000 customers. As for special financing schemes initiated by the Government and Bank Negara Malaysia, the Group has extended about RM3.4 billion of financing to more than 17,700 SMEs.”

Tan Sri Teh further added, “The Group’s strong commitment to its customers is further reflected in its recent proactive participation in the offering of repayment relief for customers affected by the recent floods. Further, the Group is also a participating financing institution of the Disaster Relief Facility initiated by Bank Negara Malaysia, offering financing facility with a low financing rate of up to 3.5% per annum, to alleviate the financial burden faced by the SMEs.”

Tan Sri Teh added, “Climate change has increasingly become a global issue due to its damaging and disruptive impact not only on the environment, but also human health and the economy. Over the years, the Group has increasingly integrated environmental considerations into its daily banking operations. This year, the Group has established its sustainability commitments and set specific goals to lead its actions in addressing climate change risk.”

Tan Sri Teh reiterated, “The Public Bank Group places great importance on environmental, social and governance issues, as the Group understands that ultimately, a business with good practices is one that will flourish and sustain over the long term.”

Healthy Capital and Liquidity Position

As at the end of December 2021, the Group’s common equity Tier 1 capital ratio, Tier 1 capital ratio and total capital ratio stood at a healthy level of 14.5%, 14.6% and 17.7% respectively, while liquidity coverage ratio remained healthy at 127.3%.

Group’s Prospect

After navigating a bumpy and uneven recovery in 2021, Malaysia’s economic growth is anticipated to accelerate in 2022. High vaccination coverage and active vaccine booster shot rollout are expected to support consumer and business sentiment amid sizeable fiscal support and accommodative monetary policy. However, the ability of the vaccines to guard against any new COVID-19 variants remains a concern to the strength of the recovery.

Tan Sri Teh said, “As the economy gradually recovers, the Public Bank Group will continue to focus on further strengthening its business resilience, including preserving asset quality, maintaining cost discipline and upholding high standards of corporate governance.”

Tan Sri Teh concluded, “The Public Bank Group will continue to remain agile and responsive to the changing environment to ensure long term sustainability of its business and to better serve the interest of all its stakeholders.”
 
Tan-Sri-Dato-Sri-Dr-Teh-Hong-Piow.jpg
Y.Bhg. Tan Sri Dato' Sri Dr. Teh Hong Piow
Founder, Chairman Emeritus, Director and Adviser of Public Bank
 
* * * * *
Enjoy QR Cross Border Payment convenience between Malaysia with both Indonesia and Thailand via Public Bank’s DuitNow QR
FOR IMMEDIATE RELEASE
 
16 February 2022
 
Enjoy QR Cross Border Payment convenience between Malaysia with both Indonesia and Thailand via Public Bank’s DuitNow QR
 
Businesses and consumers can now make instant payments using DuitNow QR Cross Border Payment between Malaysia with both Indonesia and Thailand using Public Bank’s PBe QR Service.

This would allow Public Bank customers travelling abroad to transact conveniently with merchants in Indonesia and Thailand using Public Bank’s mobile banking application, PB engage, while customers from Indonesia and Thailand can comfortably use their home countries’ banking accounts to pay merchants in Malaysia.

“With the Malaysian Government looking to open its international borders by March, the convenience of using Cross Border Payment and DuitNow QR linkage with both Indonesia and Thailand will further encourage economic activities with these nations,” said Public Bank’s Managing Director and Chief Executive Officer, Tan Sri Tay Ah Lek.

This initiative marks a new milestone since Public Bank’s launching of the nation’s first DuitNow QR Cross Border Payment Acceptance in June 2021 to facilitate international QR Payment from Thailand and subsequently from Indonesia.

Developed in collaboration with Payment Network Malaysia Sdn. Bhd. (PayNet), Tan Sri Tay said that the Cross Border QR Payment linkage will also further Public Bank’s efforts to provide greater financial inclusion as part of Public Bank’s Environmental, Social and Governance (ESG) efforts.

“Businesses of all sizes, including Micro, Small and Medium Enterprises (MSMEs) can now accept payments efficiently and securely with cashless payments that are cost effective. This will lower the barrier of doing business for MSMEs as ASEAN borders gradually reopen. Meanwhile, for retail customers, apart from having a more convenient and safer option to make payment, they will also enjoy better foreign exchange rates. Hence, customers will get better value from their spending, contributing to a win-win solution for all,” Tan Sri Tay said.

Accelerating the usage further, Public Bank has been waiving the transaction fees for both retail customers and its PBe QR Merchants – including cross border QR Payments to and from Indonesia and Thailand until 31 December 2022.

About PBe QR
Launched in 2019, PBe QR service is a merchant acceptance facility enabling businesses to accept cashless payments in a safe and secured manner by accepting DuitNow QR Payments from any local banks and e-Wallet operators. DuitNow QR is a universal QR code provided by PayNet, a wholly-owned subsidiary of Bank Negara Malaysia.

PBe QR supports payment acceptance from any savings accounts, current accounts, e-wallets, and credit cards at a minimum to zero cost for merchants. The service has now been extended to accept DuitNow QR Cross Border Payment for payments to and from Indonesia and Thailand.

Merchants can easily register for PBe QR at Public Bank’s official website for instant approval without the hassle to submit documents and to start accepting QR payments immediately. PBe QR merchants will enjoy the benefits of accepting a cashless payment in a safe and secured manner that is settled instantly into their Public Bank account.

Enjoy-QR-Cross-Border-Payment.jpg
 Mr. Peter Schiesser, Group CEO of PayNet and Tan Sri Dato’ Sri Tay Ah Lek, Managing Director & CEO of Public Bank Berhad during the Public Bank’s soft launch of the Malaysia’s National QR Standard: DuitNow QR on 17 July 2019. Public Bank was the first bank to adopt the standard.

* * * * * *
Public Bank Offers Exquisite Limited Edition Gifts “PB Golden Fortune Wishing you a Prosperous New Year”
FOR IMMEDIATE RELEASE
 
4 January 2022
 
Public Bank Offers Exquisite Limited Edition Gifts “PB Golden Fortune Wishing you a Prosperous New Year”
 
In conjunction with the forthcoming Chinese New Year Celebration, Public Bank is pleased to launch the “PB Golden Fortune Campaign” which is open to all new and existing individual Public Bank customers aged 18 years old and above. The Campaign offer period is from 1 January 2022 to 31 March 2022.

Two exquisite limited edition auspicious gifts consisting of “24K Gold-Plated Twin Blessing of Health and Prosperity” and “24K Gold-Foiled Golden Charm of Abundances” will be offered under the “PB Golden Fortune 2022 Campaign”. Each gift represents an excellent piece of gold craft that symbolises prosperity and success and are only available on a first-come, first-served basis, while stock lasts.

There are two plans i.e. PB Golden Plan and PB Fortune Plan for customer’s selection. Customers can participate in the Campaign with the purchase of Unit Trust Funds (UT) or insurance products and at the same time place deposit in selected Current / Savings Accounts in order to get the exclusive gift(s). PB Golden Plan offers one “24K Gold-Foiled Golden Charm of Abundances” and PB Fortune Plan comes with one “24K Gold-Plated Twin Blessing of Health and Prosperity”.

PB Golden Fortune 2022 Campaign is designed for customers who are looking for a diversified investment portfolio in the current low interest rate environment in achieving their financial goals. Customers can choose from a vast selection of UT that cater to various investment strategies and risk tolerance levels in accordance with their risk appetite in order to achieve their financial goals.

Customer can also invest in Single Premium Investment-Linked Insurance Plan or Shariah- Compliant Single Contribution Investment-Linked Takaful Plan that provides insurance coverage / Takaful protection upon death or Total and Permanent Disability (TPD) and investment returns.

Customer can select the PB Golden Plan or PB Fortune Plan to be rewarded with the limited edition auspicious gift or collect both designs by signing up for multiple plans.

To find out more about Public Bank campaigns, customers are welcomed to visit any of our PBB branches, log on to PBB website at www.pbebank.com or call our toll free phone at 1-800-22-9999 during normal working hours. Terms and conditions apply.
 
 PB-Golden-Fortune_2022_DigitalScreen.jpg
Information about the PB Golden Fortune 2022 campaign

Fish2.jpg
24K Gold-Plated Twin Blessing of Health and Prosperity

Frame.jpg
24K Gold-Foiled Golden Charm of Abundances

* * * * * *
Public Bank and Public Islamic Bank Offer Repayment Relief For Customers Affected By Floods
FOR IMMEDIATE RELEASE
 
20 December 2021
 
Public Bank and Public Islamic Bank Offer Repayment Relief For Customers Affected By Floods
 
Public Bank and Public Islamic Bank are offering repayment relief for their customers with loan and financing facilities who are affected by the recent floods in several states in Malaysia, including Kuala Lumpur, Selangor, Kelantan, Terengganu, Pahang, Negeri Sembilan and Melaka.

The repayment relief, includes:
 
  1. Deferment of monthly instalment for loan and financing of up to 6 months, on a request basis. The repayment relief is applicable to loan and financing facilities such as house financing, hire purchase and credit cards for individual customers, as well as SME loan and financing for affected businesses.
 
  1. Waiver of charges on the replacement of banking related documents, such as bank cards, passbooks and cheque books that have been destroyed or lost in the floods.
 
  1. Collaborating with Lonpac Insurance Bhd in facilitating and expediting all claims to be made by the affected customers.

Public Bank Managing Director and Chief Executive Officer, Tan Sri Tay Ah Lek said, “Public Bank has always been supporting its customers during challenging times. In this recent devastating flood, Public Bank will continue with its endeavour to provide full support to its customers to restore their livelihood as soon as possible. Affected customers who require the relief are advised to contact the Bank for more information.”

For the affected staff, apart from receiving the repayment relief, Public Bank is providing cash assistance and compassionate leave.

Customers who require the repayment relief may visit the nearest Public Bank and Public Islamic Bank branches or contact the Bank’s toll-free number at 1800 22 5555. For insurance claims related matters, affected customers can contact Lonpac at 03-2262 8688.
 
* * * * * *
Public Bank Group Reported Net Profit Of RM4.28 Billion For The Nine Months Ended September 2021
FOR IMMEDIATE RELEASE

29 November 2021
 
Public Bank Group Reported Net Profit Of RM4.28 Billion For The Nine Months Ended September 2021
 
Tan Sri Dato’ Sri Dr. Teh Hong Piow, the Founder, Chairman Emeritus, Director and Adviser of Public Bank announced today that for the nine months ended September 2021, the Public Bank Group posted pre-tax profit of RM5.56 billion and net profit of RM4.28 billion, supported mainly by its core business of lending and deposit-taking.

However, the prevailing economic condition in 2021 has remained challenging amid the prolonged COVID-19 pandemic. The reimposition of tighter containment measures during the third quarter of 2021 continued to dampen economic growth. For the third quarter of 2021, the Public Bank Group’s net profit declined by 1.7% to RM1.36 billion compared to RM1.38 billion in the second quarter of 2021.

Tan Sri Teh commented, “During these trying times, the Group had undertaken multiple proactive initiatives in its business strategies and placed greater emphasis on risk management and productivity. These efforts enabled the Group to continue to demonstrate resilience in its performance by registering a net return-on-equity of 12.4% and an efficient cost-to-income ratio of 31.7% during the nine months ended September 2021.”

Continued Expansion in Loans and Deposits
 
As at the end of September 2021, the Public Bank Group’s total loans recorded an annualised growth of 3.0% to RM353.5 billion. Domestic loans grew at an annualised rate of 2.8% to RM330.5 billion. The stringent containment measures continued to weigh on consumer sentiments, leading to the slower growth in loans.
 
On deposit-taking, the Group’s total customer deposits grew at an annualised rate of 4.8% to RM378.9 billion, supported mainly by its low cost current and savings deposits which grew at an annualised rate of 12.2%. Domestically, total customer deposit grew at an annualised rate of 5.1% to RM350.5 billion.
 
Tan Sri Teh said, “The Group was able to achieve continued loans and deposit growth, albeit at a moderate pace. As at end-September 2021, the Group’s funding position remained stable with gross loan to fund and equity ratio of 79.7%.”

Sustained Growth in Non-interest Income

Amid the highly uncertain operating environment, non-interest income posted a decline of 2.9% in the first nine months of 2021, mainly arising from the reduction in investment income. However, the Group’s unit trust business, along with fee and commission as well as foreign exchange income continued to generate positive non-interest income growth.

Tan Sri Teh highlighted, “The Public Bank Group’s unit trust business, undertaken by its wholly-owned subsidiary, Public Mutual, registered a pre-tax profit growth of 25.5%, compared to the corresponding period in 2020. As at the end of September 2021, Public Mutual managed a total of 170 unit trust funds with assets under management totalling RM102.7 billion and continued to capture a large retail market share of 32.9%.”

Efficient Cost Management

Overhead expenses increased by 3.0%, compared to the corresponding period in 2020.

Tan Sri Teh said, “With the increasing challenges arising from the COVID-19 pandemic, the Public Bank Group has remained vigilant and continued to manage cost efficiently. The Group has constantly optimised its banking channels, intensified digitalisation initiatives and streamlined its banking operations to drive cost effectiveness as well as to improve customer experience. In the first nine months of 2021, cost-to-income ratio remained stable at 31.7%, as compared to the domestic banking industry’s cost-to-income ratio of 42.8%.”

Resilient Asset Quality

Tan Sri Teh added, “The Public Bank Group’s gross impaired loans ratio remained stable at 0.3% as at the end of September 2021. Despite the resilient asset quality, the Group stayed cautious and further bolstered its loan loss provisions pre-emptively amid the challenging economic condition.”

As at the end of September 2021, the Group’s loan loss coverage ratio stood high at 320.8%, compared to the banking industry’s loan loss coverage of 120.5%. Including the RM0.4 billion regulatory reserves that has been set aside, loan loss coverage ratio was higher at 358.5%.

Repayment Assistance of About RM81.9 Billion for More Than 435,000 Customers

The Public Bank Group has been actively providing relief assistance to borrowers who face repayment constraint since the occurrence of the COVID-19 pandemic last year. These relief assistance packages include loan moratorium, as well as the Targeted Repayment Assistance (TRA) and the Expanded Targeted Repayment Assistance (ETRA). The TRA and the ETRA are offered in various flexible packages to suit the need of different customers with varying financial condition.

The Group has also been proactively promoting special financing schemes initiated by the Government and Bank Negara Malaysia, such as the Special Relief Fund, Micro Enterprises Facility and Targeted Relief and Recovery Facility, to financially assist SMEs who need additional funds for their businesses amid the pandemic challenges.

Tan Sri Teh commented, “The Public Bank Group recognises the calamity brought by the COVID-19 pandemic and has been fully supporting the various initiatives by the Government and Bank Negara Malaysia to address the impact. The Group’s strong commitment to assist borrowers affected by the pandemic, is further reflected in its recent proactive participation in the provision of the six-month moratorium under the PEMULIH, as well as the AKPK Financial Management and Resilience Programme (URUS).”

As at the end of October 2021, about RM81.9 billion or 25% of the Group’s outstanding domestic loans are under the Repayment Assistance Programmes, benefiting over 435,000 customers.

Tan Sri Teh commented, “The Public Bank Group remains mindful of the prolonged difficulties faced by its customers. The Group will continue to proactively engage with its customers and provide financial relief assistance to those in need.”

Overall, the Group’s various financing schemes and repayment assistance have benefitted about 1.9 million of its customers to date.

Healthy Capital and Liquidity Position

As at the end of September 2021, the Group’s common equity Tier 1 capital ratio, Tier 1 capital ratio and total capital ratio stood at a healthy level of 14.1%, 14.1% and 17.2% respectively, while liquidity coverage ratio remained healthy at 145.6%.

Tan Sri Teh reiterated that, “The Public Bank Group continued with its proactive and prudent practices in capital management to ensure adequate buffers are maintained at all times to support its business growth and sustain financial stability, even during challenging times.”

Group’s Prospects

The Malaysian economy remains at a gradual recovery trajectory amid the easing of movement restrictions, beginning with resumption of interstate travel and reopening of more economic and social sectors as more than 95% of the adult population has achieved fully-vaccinated status. However, concerns on the lingering effects of COVID-19 and effectiveness of vaccines against new variants remain significant, which could continue to hinder the pace of economic recovery momentum.

Tan Sri Teh stated, “Despite the continued challenging environment, the Public Bank Group will remain steadfast in its efforts to strengthen its balance sheet, uphold its strong asset quality as well as enhance cost efficiencies further. While embracing the changes stemming from the pandemic, the Group will continue its pursuit of digital transformation and product innovation to strengthen long term business growth.”

Tan Sri Teh concluded, “With its resilient fundamentals, the Group remains well placed to navigate any challenges ahead and spur business growth as the country moves toward post-pandemic recovery.”

 
IMG_0451.jpg
Y.Bhg. Tan Sri Dato' Sri Dr. Teh Hong Piow
Founder, Chairman Emeritus, Director and Adviser of Public Bank

* * * * * *